itelbpo, the region’s largest homegrown contact centre, launched operations in Saint Lucia in July of this year with 30 full-time staff members.
Less than six months later, there are now 450 employees onsite with the aim to reach a total of 750 employees by Q1 2021.
With 20,000 additional square feet under development and a robust COVID-19 health & safety programme, the company stands resolute in its promise to enhance job creation and economic growth on the island.
As demand for services grew itelbpo made another agreement with Invest Saint Lucia for the retrofitting of an additional building in the Hewanorra Freezone, which is currently under development.
In December 2020, the new building will bring the site’s capacity to more than double the initial target.